Copyright

The content of the pages of this website is for your general information and use only.  It is subject to change without notice.

This website contains material which is owned by or licensed to Vintage Tiaras By Urban Bride This material includes, but is not limited to, the design, layout, look, appearance unless permission has been given by Vintage Tiaras Urban Bride

 

Ordering

Please be sure when you are placing your order, that your tiara or jewellery is right for you.  We are happy to provide further information and advice on any of the designs.

 

Packaging

All tiaras, headbands and larger combs are wrapped in tissue paper and presented in Vintage Tiaras by Urban bride rigid boxes, which is included in the price.

Payment

Payment in full is required before your order will be processed. 

We accept Pay Pal cheque or bank transfer.

 

Returns

In the very unlikely event that your purchase is faulty upon receipt, we will either repair the item or offer you a full refund or exchange for another item of the same value.

If you should need to return or exchange an item, you must contact us within 2 days of receipt.  We will check when the item was signed for and received via online tracking on the Royal Mail website.  Once you have contacted us and received a response, the item should be returned to us within 7 days of the initial date you received the item.  It is your responsibility to ensure that any returned items are sent back safely and within the 7-day limit.  We cannot accept any liability for damage incurred to the returned item whilst in transit, or the loss of returned items.

Items must be returned in their original packaging and should be sent by Special Delivery (Royal Mail's signed for and insured service). 

fEEL FREE TO EMAIL ME AT ; STACEY@URBANBRIDE.CO.UK

iM IN THE STUDIO EVERYDAY FROM 10AM TILL 5PM THE NUMBER IS 01924315416

MY FACEBOOK GROUP IS http://www.facebook.com/urbanbrideuk

 


 

*Bespoke items are items that are made to your specification or colour.

All returned goods must be sent recorded delivery signed for in the original packaging

postage will be met by you. The goods must be in the original condition together with their original packing

If you would like any more info please email me on

stacey@urbanbride.co.uk

 

Stacey Powell the designer for Urban Bride

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